Michael Bartholomew was appointed director of the European Telecommunications Network Operators’ Association (ETNO) in July 2000 and re-appointed in May 2003. ETNO is the main trade association for Europe’s 41 largest e-communications operators located in 34 countries. Mr. Bartholomew, based in the Belgian capital for the past 20 years, is a public affairs specialist in telecommunications, audiovisual, multimedia, trade and technology issues. As director of ETNO, he is responsible for running the Brussels-based secretariat. He oversees all working groups and develops public policy for Europe’s largest telecom companies at the highest levels of government across the European Union and worldwide.

Prior to joining ETNO, Mr. Bartholomew served as Director for European Affairs for the Motion Picture Association that represents the global interests of Hollywood’s major studios. A British citizen, Mr. Bartholomew also founded a Brussels public affairs consultancy, which he managed successfully for nine years. With a master's degree in journalism from Northwestern University in Illinois, he began his career as a journalist and has worked for the Associated Press, Radio Free Europe/Radio Liberty, and his columns on European affairs have been published in leading international newspapers. 

Carl is a Partner and Industry Sector Leader of KPMG LLP’s Americas Communications & Media Practice. He has over 28 years of experience in assisting communications and media companies address significant financial, regulatory, information technology and business issues. Carl is a member of KPMG’s Global Communications and Media Industry Steering Committee, responsible for overseeing the delivery of services to KPMG communications and media industry clients on a global basis. Carl is also the Global Partner in Charge of KPMG’s Margin Enhancement (ME) practice.  Products offered through the ME practice are designed to help communications and media companies effectively manage their revenue-related business risks to enhance voice, broadband and content revenues, manage costs and positively impact profitability.  In his role, Carl also has significant experience in providing internal controls review, SOX 404, regulatory and transaction advisory and attestation services to communications & media industry clients in the U.S. and overseas.

John Hibbard spent most of his career with Telstra and OTC in Australia. He was managing director, Telstra Global Wholesale, and was Chairman of Australia Japan Cable, having conceived the project. He is President of the Pacific Telecommunication Council and a leading submarine cable consultant in the Asia Pacific Region.

Booz Allen Hamilton Vice President Fred Knops is one of the firm’s Partners leading a team of more than 5000 IT strategy, systems development, infrastructure, and acquisition professionals who support the firm’s government clients in trade, defense, and homeland security.  During his tenure at the firm, Mr. Knops has leveraged his deep IT and telecommunications expertise to serve clients throughout the U.S., Europe, and Latin America in industries that include telecommunications, financial services, and energy.  Mr. Knops holds an MBA from the George Washington University, a master’s degree in aerospace engineering from the University of Michigan, and a bachelor’s degree in mathematics and physics from the University of North Carolina at Chapel Hill.

Audrey Mandela runs Mandela Associates, a consultancy that provides market research and consulting services for players and investors in the telecoms, new media, and geospatial markets.

Audrey also chairs the Locus Association, an organization that works to encourage the public sector to maintain a trading environment that is fair and equitable, in particular in relation to the licensing and re-use of public sector information (PSI); she is also a director and company secretary for Women in Telecoms & Technology (WiTT).

Audrey was co-founder and former board director of Multimap, Europe’s leading on-line mapping services company. Multimap was sold to Microsoft in December 2007.

Prior to founding Multimap and Mandela Associates, Audrey was Senior Vice President, International, for the Yankee Group, where she was responsible for managing all of the Yankee Group's research and sales activities in Europe, Latin America and Asia.

Audrey’s areas of expertise include global networking, carrier strategies and alliances, international communications regulation, new media markets and geospatial trends. She is the author of many studies on these subjects, and is a frequent speaker at industry conferences around the world.  Audrey holds a bachelor's degree from Wellesley College, Wellesley, Massachusetts, USA.

Robert has over 20 years experience researching and investing in the Telecommunications industry on a European and Global basis at BZW, CSFB, Government of Singapore Investment Corporation and currently Grupo Santander, where he is head of Telecoms Strategy, based in Madrid.  He has been ranked Best of the Buy Side, and was also number 1 ranked for European Telecommunications Sell-Side research, over a number of years, by both Institutional Investor & Extel.

Annette Nabavi is a specialist in strategic partnerships, business planning and financing strategy and runs an independent advisory business working with clients on business and financial strategy.  Annette also works closely with AHV Associates, a corporate finance advisory boutique, on M&A and capital raising projects for technology and telecommunications companies.

Annette has held a number of senior management positions in investment banking, in consultancy and in general management, principally in the telecoms and IT industries.  At ING Barings Annette was the Global Head of Business Development in Telecommunications Corporate Finance with responsibilities across both Europe and Asia Pacific.  At the PA Consulting Group she was a Senior Partner focussing on strategy and business planning for telecommunications and technology clients.

Annette was a founding director of XchangePoint Holdings Ltd, the first commercial Internet Exchange in the UK.  XchangePoint was sold to PacketExchange in 2004.  .
Annette holds an MA from Oxford University and a Doctorate from the University of Dijon.

Jon Neville has more than 25 years experience in the IT industry, with more than 10 years at a major multi-national company specialising in telecommunications; particularly the deployment of IP networks, IP Telephony and more recently Unified Communications. Jon has considerable commercial experience having negotiated contracts with various large telecommunications and other IT vendors.

He is the General Manager of the Enterprise VPN Users Association (EVUA) and is also a Practice Consultant at Wainhouse Research where he provides consultancy in the area of IP Telephony and Unified Communications.

Jon is a recognised expert in this field and is a regular speaker at telecommunication industry events in the European, US and Asia Pacific regions.
 
He is married with three children.

Anil Prakash Graduated in Economics, a Diploma in Electronics and Telecommunications Engineering and a Post Graduate Diploma in Marketing & Management. He is been a specialist in government relations, regulatory and policy framework, and supporting business development in India. Having 29 years of domestic and international techno-commercial experience in telecom IT and entertainment industry, he intermingle with ease with the highest policy, regulatory authorities and  with the captains of the  Industry at the same time.

He helped to establish PTC India Foundation a country chapter of Pacific Telecommunications Council www.ptc.org in India in 1994, Telecom Users Group of India in 1997 a country Association of INTUG www.intug.org , ITU-APT Foundation of India in 2003, a country Association of ITU in India www.itu.int  and IPTV India Forum in 2006. He is an active member of regional and international telecom forums and trade bodies. He has been represented, participated and speaker of various telecom conferences and events since 1990.

He is currently a Chairman and Founder of India Resource Center a consulting company comprises experts from various disciplines from IT, Telecom and Entertainment. He is also a President of Telecom Users Group of India www.tugindia.org , Secretary General, ITU-APT Foundation of India www.itu-apt.organd a Secretary General, IPTV India Forum www.iptvforum.org.in.

Jaap is consultant to CTO’s and corporate telecom managers who has experience in the telecommunication, computer network and Internet-infrastructure fields, and is working at the cutting edge of new disruptive technologies and emerging peer-to-peer community tools, FttX and technology policy. He learned from his projects as a “Network Architect” in the corporate and factory networks of Akzo Nobel all over Europe. Later he helped to design large corporate computer networks for businesses, government ministries and the NL NREN (national research and education network) SURFnet and Netherlight lambda network.

Jaap van Till is senior partner at Statix Consulting,  professor at the HAN University in Arnhem (NL) and director of the Institute for Network Quality (IfNQ). He was professor at the Delft University (NL) and the University of Kaunas (Lithuania) and frequently teaches at post-graduate courses and business schools, like the Institut Theseus in Nice (France).

Ed graduated from the The Hague University with a bachelor degree in Radio Communications, The Haarlem University with a bachelor degree in Computer Engineering and from the Amsterdam University with a bachelor degree in Business Management. He joints the Dutch Civil Aviation Authorities in 1970 where he was made responsible for Instrument Landing systems and navigation aids flight-testing. He left this service in 1980 for a carrier with the former Dutch public carrier, now KPN. After 5 years working he left for a more exiting job as telecommunications advisor/project leader for the Royal Dutch Shell group. Although stationed at The Hague he worked on various projects amongst others in Libya, Morocco, Egypt, Gabon, Bangladesh, Nepal, Syria, Columbia and Norway. He retired from Shell after 20 years of service in April 2004 and stated his own company in Telecom Consultancy.

Ed was 16 years active within the European Virtual Network User Association (EVUA). After retirement from Shell he was asked to lead the organisation, a job he continued up April of this year.  Ed has his own private company and provides consultancy on Telecom Expenses Management processes.

Ed interest in the telecommunications market ranges from better service definitions for nuts and bolt services toward complete outsourcing of Enterprise Infrastructure Services. Although critical towards what the market can deliver on a global scale, Ed’s vision remains outsourcing holds the future and enterprises will look towards to service providers offering enterprise infrastructure services in a competitive and open market.

Janet Watkin, is a Director and founder of Telemark Services Ltd. She successfully developed and launched the Telemark OCEAN (Outstanding Customer Experience Analysis & News) programme for evaluating user perceptions of service providers.  An expert in setting up and running customer satisfaction and loyalty programmes, especially with regard to international IPVPN and related data offerings Janet looks to find root cause for dissatisfaction and offers consultancy to clients on achieving world class standards of service aligned with customer priorities.

Today, the Telemark Gold benchmark has become the de facto industry standard for user perception measurement and competitive comparisons in the global data VPN market. Other research projects led by Janet include: Assessment of staff opinion on internal processes from ‘bid to bill’ for major carrier; Estimation of Mean Time to Deliver for VPNs; Evaluation of customer opinion on network platform upgrade to NGEN; Service excellence assessment for major global carrier; Review of SLA (Service Levels Agreement) requirements by enterprise users. Janet has 20 years experience in the industry and prior to starting Telemark (over 10 years ago) she was with BT.  Janet is a graduate from Kings College, University of London, and she also holds a Post-Graduate Diploma in Marketing..